1.1 Introduction to Salesforce
1.2 Overview of Salesforce, its Editions
1.3 Home Page Customization
1.4 User Management
1.5 Apps Creation
1.6 Core CRM objects Capabilities
1.7 Declarative Customizations Boundaries
1.8 Programmatic Customizations Use Cases

2.1 Introduction to Quote Templates
2.2 Quote record creation, its template, and quote PDF

3.1 Field types overview
3.2 Standard fields modification
3.3 Creation of auto-number, formula, roll-up summary, lookup & master-detail, and checkbox fields
3.4 Creation of number, currency, and percent fields
3.5 Creation of geolocation, phone, and email fields
3.6 Creation of date & time fields
3.7 Creation of text and text area fields
3.8 Creation of URL, encrypted fields, etc.
3.9 Salesforce objects introduction
3.10 Components, standard objects, and its modification
3.11 External objects and creation of custom objects

4.1 Creation of buttons, links, and actions overview
4.2 Creation of new records with actions
4.3 Call logging with actions
4.4 Record updating
4.5 Creation of custom buttons and custom links, etc.

5.1 Overview of visual workflow, schema builder, and process builder
5.2 Creation of visual flow
5.3 Modification of the existing workflows
5.4 Creation of process
5.5 Field creation in the schema builder

6.1 Overview of validation rules, its creation
6.2 Creation of formulas
6.3 Creation of error messages
6.4 Overview of workflow rules
6.5 Creation of Workflow rule, Field update, Task assignment, Email alert

7.1 Overview of the role hierarchy
7.2 Creating

1. Roles
2. Groups
3. Permission Sets

7.3 Enabling field history
7.4 Assigning Roles to Users

8.1 Restricting logins
8.2 Object access determination
8.3 Record access configuration
8.4 Creation of role hierarchy
8.5 Record access exceptions

9.1 Profiles introduction
9.2 Overview of standard profiles
9.3 Page layouts assigning
9.4 Settings

• • Custom app and its access
  • Tab
  • Record type

9.5 Permissions

• • Administrative
  • General user
  • Standard object
  • Custom object

9.6 Password guidelines
9.7 Session timeout, hours of log in, IP ranges
9.8 Field-level security
9.9 Access of Apex and Visualforce

10.1 Reports introduction
10.2 Report formats
10.3 Creation of:

• • Leads report
  • Creating contacts
  • Accounts report
  • Opportunity report
  • Charts
  • Scheduling report
  • Campaign report
  • Report formula

10.4 Using report to add the leads to campaign
10.5 Reports export to Excel
10.6 Dashboards introduction
10.7 Dashboard

• • Creation and refreshing dashboard
  • Modifying columns
  • Adding filter
  • Adding reports
  • Interfaces

10.8 Access management
10.9 Dynamic dashboards configuration
10.10 Report builder activation on profiles

11.1 Data management introduction
11.2 Importing

• • Leads
  • Contacts
  • Accounts

11.3 Installation of data loader
11.4 Mass delete
11.5 Records

• • Importing with data loader
  • Exporting with data Loader
  • Updating with data Loader
  • Deleting with data Loader

11.6 Addition of field to schema builder, etc.

12.1 AppExchange Introduction and Overview
12.2 Finding

• • App
  • Developer
  • Consultant

13.1 Change Sets introduction and its Deployment
13.2 Change Sets

• • Inbound
  • Outbound
  •  

13.3 Deployment

• • Settings
  • Status
  •  

13.4 Eclipse IDE

14.1 User Interface Introduction

• • General Options
  • Sidebar Options
  • Calendar Options
  • Name Settings
  • Setup Options